
About an hour before we closed we had a huge rush of people. We have one one-room bathroom for our customers that has to be unlocked by an employee every time it's needed...(kind of annoying but a necessity)... As our rush kicked in I was straightening some items in between helping people and looked up to see a little girl, around the age of 7, walking toward the bathroom. Doing my duty I headed straight over "Oh, you need the bathroom?" I asked her, she just kind of glanced at me, didn't say anything, but I heard her mom from a few feet away, "Yeah, she needs it." I grabbed the key then turned to smile at the young girl. As I did so she quickly brought both hands in cupping position to her mouth and her cheeks puffed up...I knew that look all too well...
Horrified at what would potentially be happening in few precious moments, and annoyed at the mom for not having any sense of urgency in her voice when stating her daughter needed the bathroom, I fumbled with the bathroom key. Right as the door began to swing open the poor girl lost it....as I tried to jump back in the small space provided, vomit splattered all over the partially opened bathroom door and onto me and the floor, creating a nice speckled pattern on my eye-glasses. Adrenaline kicked in as a heard the mother casually under her breath "Welp, there she goes." Uh yeah there she goes! Thanks for the warning!! The poor little girl looked terrified so I ushered her in the bathroom while asking if she was ok, in reply she ran to the toilet and continued her business. Thankfully her mother put down her merchandise and came over to help clean up the smelly mess while I searched for plastic gloves and disinfectant. The mother was apologetic and helped clean up the worst of it. After making sure the girl was okay I went to town disinfecting the entire bathroom and trying to get chunks out of our new carpet.
It took me a good 1/2 hour or longer before I was convinced the bathroom was vomit and germ free. I sighed, sweaty, stinky, and disgruntled I opted that the last step to finish the job would be to take out the overflowing garbage. After taking out the garbage I walked to the front of the store for some relief from it all.
Relief didn't last long. Someone pointed to the bathroom. The girl was standing at the door again. I was seriously speechless!! The mother had continued shopping?? Her daughter was obviously ill, had thrown up all over, and she decided shopping was the best medicine. Come to find out from others, the mom had just made her daughter lay on the floor of a busy store while she continued shopping!!!
Although another employee was already opening the bathroom door for the poor little victim, I knew my fate. I headed back to the bathroom, doing my best not to breathe through my nose so that I could make it through round 2. The mom was back there again trying to clean up the vomit that she had instructed her daughter to aim into the drinking fountain (GROSS!!!) if the bathroom didn't get opened quickly enough. I was mortified. A drinking fountain is quite a different matter than the toilet....The mother then said "Well, I guess we better go now, next time you really need to tell me if you're not feeling well before we go somewhere." I'll save you the graphics of the second clean up, you get the idea.
You may think that I'm not okay with what the mother did because of the situation it put me in...obviously that ADDS to it! But come on lady! Put your kid first! Her daughter may not have mentioned that she didn't feel good before they got to the store, but she mentioned it when they arrived, and then threw-up, shouldn't it have been a good sign to leave after the first episode?? I understand that kids are unpredictable and something like this could happen to anyone. But I don't think it's okay that the mother let it happen twice within her visit to the store! Am I wrong to have these feelings toward this lady? Should I have said something to her? What would you have done??











